ics helping me

i just had ics and i expected the girl to tell me that she couldn't help me call and make an appointment to get my eyeliner retattoo'd on because i coulda sworn she told me that she couldn't talk in a phone call, just get me the number to the place and i'd have to make the appointment myself.. but she actually helped me call and helped me decide what kind of eyeliner i'd want and schedule the actual appointment next month. the lady asked if i just wanted a natural kind of eyeliner or one that actually looked like i had eyeliner on. i don't know if i just had the natural kind before when i got eyeliner tattoo'd on because i had to go back twice when my grandma was alive and she found a place for me or if i got the other kind and it just wore off because it's been so long. i told her the make-up kind because i realized how it wore off but i'm not sure if i should've just went with the natural kind, because i remember when i got it done the first time with my grandma- i was so frustrated because i thought i looked like a hooker the first time and i had even tried to rub it off. so i hope it's not like that again.
the ics worker also helped me call this apartment in boston because i thought that i probably sent the doctor's note for accomodations to my apartment to the wrong housing agency because i found this apartment this morning that i'm pretty sure i toured on my last trip to boston. i couldn't remember if they requested a doctor's note for accomodations to an apartment or if it was the other housing agency which i sent it to a few days after i received it. so HOPEFULLY i can get this scanned and send it to the lady at the apartment in boston that i found today on my recent phone calls and notes on my cell phone.